A Word From Our Wonderful Customers!
The Pool Doctor takes pride in providing 100-percent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our testimonials to see what some of our clients have said about their experience with The Pool Doctor.
“I bought a spa from the Pool Doctor and the ongoing service has been outstanding. I highly recommend Debbie and her team (including Winston) for any pool/spa needs.”
“Great experience so far! New house, new pool, new customers for sure! Deb was great on the phone, the opening was smooth and Tawni was super nice inside the store! Knowledgeable, friendly, and not pushing product. Explained everything thoroughly so I had no questions when I left! Clean store, clean pool, pretty happy.”
“Brand new to pools and they are very understanding and willing to teach me and help me learn about my pool. Very clean inside. The staff was very friendly and courteous. They also opened my pool for me and the team that came out was awesome. I told them I wanted to watch so I can learn as much as I can about it and they were very welcoming to it, unlike some other contractors who hate being watched.”
“I highly recommend the Pool Doctor of Rhode Island to anyone who is looking to install a pool. Ron and his team were hard-working and polite. They were very knowledgable and professional in every aspect of pool construction.”
“The staff at Pool Doctor has been exceptional. I have been with them since 1998 and I would recommend them without reservation. They are extremely responsive, helpful, and kind. They have made pool ownership a joy. Deb, Ron, Jay, Tawni, and the whole team are the best. Even in the busiest times they always respond quickly and help resolve any issue. I never thought owning a pool would be so easy but their product line also makes everything seamless.”
“The Pool Doctor made the pool installation process seamless for us. We could not be more pleased with the final product as well as all of the staff we have worked with along the way. Everyone has been so professional, pleasant, and helpful. We are extremely impressed with their products and services.”
“Have been using Pool Doctor for over 12 years. They did a complete overhaul of my pool, liner heater, and converted my inground pool to a salt system. Always available when I call or need them. Their staff is always very professional. And handle my test and fax or email my results. Thank you Ron and Deb and of course your entire crew of professionals.”
“I highly recommend anyone who is in need of some pool experts to Pool Doctor of RI. The owners, Ron & Deb, are wonderful to work with. They answer all of my questions promptly and address all of my pool needs with the highest quality professionalism. The moment I walk through their doors and the entire time their service technicians are on my property, I am treated respectfully. I have been a happy customer for years and look forward to many more.”
“We love the Pool Doctor! We’ve had several services over the years & purchased a beautiful hot tub from them. The staff we all know by name & Debbie is like a friend when we talk. She’s always helpful and honest. Plus don’t forget about Winston her sweetheart of a lab.”
“I absolutely LOVE every experience we have when we go to The Pool Doctor. We never feel like we are just a wallet. We have gone in with random concerns and regardless of who we have spoken with the first course of action has been to tell us what we can try before we have to make an appointment. we will never go to any other Pool store or buy second-rate chemicals because we want to support a company that cares about their customers.”
“Just amazing. Have worked with other pool places and have been dismissed, not gotten calls back. Debbie and her staff and the best. I can’t speak highly of them enough. Knowledgeable, respectful, and responsive.”
“We needed a new liner for our inground pool. So happy we chose Pool Doctor in Coventry. The owners Ron and Deb were fantastic to work with. Our pool was installed by someone else and had some issues, but Jason and his team worked tirelessly in rain and snow to resolve them. We highly recommend Pool Doctor.”
“It was a pleasure to do business with Ron and Deb and the Pool Doctor staff. We totally remodeled our pool which was in desperate need of an upgrade as well as adding new features. The crew redid the walls, installed a new liner, a new pump, and a filter, re-piped the system, as well as installed a heater. We are now able to enjoy our pool for a much longer season! We did have one issue with our liner, which Ron quickly and efficiently took care of. We highly recommend the Pool Doctor for any of your swimming pool needs.”
“Pool Dr. of Rhode Island is an incredible company. They handled our pool renovation during the height of the pandemic with great skill and attention to detail. They were contracted to replace the liner and pool plumbing but went the extra distance to identify areas of the pool that needed repair. More than a few times during the project the Pool Dr. team faced challenges but they always had a great solution. I highly recommend them for all pool repairs.”